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Privacy Policy

Last Updated: August 2026

Your privacy is important to us. This Privacy Policy explains how Leader Store ("Leader Store," "we," "our," or "us") collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or use any of our products and services. By accessing or using Leader Store services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information necessary to fulfill your orders, provide customer support, and offer installment options for smartphones, Apple products, accessories, and consumer electronics.

Information collected may include:

  • Personal Identifiers: Full name, mobile phone number, WhatsApp contact details, email address, and shipping/delivery address.

  • Transaction Data: Order history, purchase details, billing information, and warranty records.

  • Financing & Installment Details: Documentation and personal details required when applying for BNPL or installment plans.

  • Technical Data: Device details, IP address, browser type, cookies, and website interaction data.

2. How We Use Your Information

Your information is used to:

  • Process, fulfill, and deliver your orders and handle in-store pickups.

  • Provide customer service, warranty support, and after-sales assistance.

  • Send order tracking updates, delivery notifications, and promotional offers.

  • Facilitate installment and financing applications through authorized financing partners.

  • Detect, prevent, and investigate fraud or unauthorized account activity.

  • Comply with legal, accounting, and regulatory obligations.

3. Payment and Financing (Installments & BNPL)

Leader Store collaborates with trusted payment gateways, banks, and Buy Now Pay Later (BNPL) partners (including Valu, Contact, Blnk, Souhoola, Aman, and others).

  • Approval decisions, required documentation, interest rates, and repayment terms are determined solely by the respective finance provider.

  • We share only the information required to process your payment or financing request.

  • Complete credit/debit card information is never stored on our servers. Online payments are processed securely through PCI-compliant payment service providers.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We share data only with trusted third parties necessary to operate our business, including:

  • Courier, shipping, and logistics companies for order delivery.

  • Payment gateways, banks, and BNPL financing providers.

  • Technical infrastructure, web hosting, and messaging service providers.

  • Government or regulatory authorities if legally required.

5. Cookies and Tracking Technologies

Leader Store uses cookies to keep our website running securely, remember your cart items and language preferences, analyze site performance, and display relevant promotions. You can manage or disable optional cookies through your web browser settings.

6. Data Security and Retention

We implement administrative, technical, and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We retain your personal information only for as long as necessary to fulfill purchase transactions, provide warranty coverage, resolve disputes, and comply with legal requirements.

7. Your Privacy Rights

Subject to applicable laws, you have the right to:

  • Access or request a copy of the personal information we hold about you.

  • Request corrections to inaccurate or incomplete personal data.

  • Request the deletion of your personal information where legally permissible.

  • Opt out of receiving marketing or promotional communications at any time.

8. Changes to This Privacy Policy

Leader Store reserves the right to update this Privacy Policy periodically to reflect changes in our business operations, technologies, or legal obligations. Updates will be posted on this page with a revised date.

9. Contact Us

For any questions, privacy requests, or support regarding your personal data, please contact Leader Store:

  • Phone / WhatsApp: 01113709552

  • Address: 146 El Malek Faisal St., El Koom El Akhdar Station, Corner of El Mostaqbal St., Giza, Egypt.

  • Facebook: https://www.facebook.com/leaderstorees/

  • Instagram: leaderstorees