Privacy Policy
Last Updated: August 2026
Privacy Policy
Welcome to Radio Khattab ("Radio Khattab").
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, create an account, place an order, contact us, or use any of our online services.
By using the Radio Khattab website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- Company Name (if applicable)
Order Information
- Purchased products
- Order history
- Delivery information
- Warranty information
- Payment method and payment confirmation details
Payment Information
For offline payment methods (such as InstaPay or bank transfer), customers may be requested to upload payment confirmation.
We do not store complete debit or credit card information on our website.
Technical Information
While using our website, we may automatically collect:
- IP Address
- Browser type
- Operating System
- Device information
- Website activity
- Cookies and browsing behavior
2. How We Use Your Information
We use your information to:
- Process and confirm orders.
- Arrange shipping and delivery.
- Verify payments.
- Process warranty claims.
- Handle returns and exchanges.
- Provide customer support.
- Improve our website and services.
- Personalize your shopping experience.
- Detect fraud or unauthorized activities.
- Comply with legal obligations.
- Send offers and promotional campaigns (only with your consent).
3. Payment Security
Radio Khattab works with trusted payment service providers.
All online payment transactions are processed using secure encryption technologies.
We never store your complete payment card details.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with:
- Shipping companies.
- Payment service providers.
- Technical support providers.
- Website hosting providers.
- Warranty service centers.
- Government authorities when legally required.
Every partner receives only the information necessary to perform its services.
5. Cookies
We use Cookies to:
- Keep you logged in.
- Save shopping cart information.
- Remember your preferences.
- Improve website performance.
- Analyze visitor behavior.
- Display relevant products and offers.
You may disable cookies through your browser settings; however, some website functions may become unavailable.
6. Data Protection
We implement technical and organizational security measures designed to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
Although we use appropriate security practices, no internet transmission can be guaranteed to be completely secure.
7. Your Rights
Subject to applicable laws, you may request to:
- Access your personal information.
- Correct inaccurate information.
- Update your information.
- Delete your information where legally permitted.
- Withdraw marketing consent.
- Request information regarding how your data is processed.
Some requests may be limited by legal or accounting obligations.
8. Third-Party Websites
Our website may contain links to third-party websites including:
- Payment gateways
- Manufacturer websites
Radio Khattab is not responsible for the privacy practices of third-party websites.
9. Policy Updates
We may revise this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
10. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us through the contact details available on the Radio Khattab website or our official Facebook page.
Our Customer Support team will be happy to assist you.